Candidate Experience
Design and automate dynamic application journeys for different roles or candidate segments
Flexible Design
Fully tailor the application process from how candidates apply to when they sync to your ATS
Audience Segments
Create different experiences for various roles and candidate segments
Full Control
Define how candidates progress, what data is collected, and when they appear in your ATS
Candidate Flow
The Candidate Flow determines the nurturing steps candidates go through during the application process. Each step represents a form, question, or integration designed to collect key candidate information.
Available Steps
Registration Form
Captures basic information such as name, email, or location
Smart ScoreCard
Evaluates candidates based on key role-specific criteria
Allows candidates to connect their LinkedIn profile
Cover Letter
Optional step to upload or type a cover letter
CV / Resume
Allows candidates to upload their CV
Screening Questions
Automatically fetch screening questions from ATS
You can reorder or remove steps as needed, and add new ones using Add Step. This allows you to create different flows for different roles — for example, skipping the CV upload for warehouse positions but keeping it for marketing applicants.
Reminders
Keep candidates engaged and ensure more completed applications with automated reminders.
Type
Choose between Email or SMS
Sender Name
Define who the message is from (e.g., company name or recruiter)
Days Delay
Set how long after the candidate starts but doesn't finish their application
Content
Select or customize the email or SMS template
Automated Nurturing
Multiple reminders can be added in sequence (e.g., send an email after 1 day, then an SMS after 3 days). This helps nurture candidates automatically and improve completion rates.
Notifications
Automate communication based on specific events in the candidate journey. Trigger personalized emails or SMS to both candidates and recruiters.
How It Works
Example Triggers
| Trigger | Receivers | Composite View |
|---|---|---|
| Rejection | Candidate | Notify candidates who don't meet Smart ScoreCard requirements |
| Acceptance | Candidate | Inform candidates who pass the qualification stage |
| Applicant Qualified | Recruiter | Alert recruiter when a new qualified candidate enters the ATS |
Example Workflow
Candidate completes Smart ScoreCard
System evaluates responses:
Score below threshold → trigger Rejection Email
Score meets threshold → trigger Acceptance Email and Recruiter Notification
Candidate and recruiter receive automated updates simultaneously
Sync Settings
Define when and which candidates are pushed to your ATS. Ensure only qualified candidates are transferred based on your chosen criteria.
Available Conditions
Passed Knockout Questions — selected only valid answers
Answered All Screening Questions — completed every required question
Uploaded CV or Connected LinkedIn — provided sufficient profile data
Uploaded CV — must have a CV file
Connected LinkedIn — must have linked their profile
Minimum Rating — achieved a specific Smart ScoreCard rating threshold
You can combine conditions to define what a "qualified candidate" means for your organization.
Example Configurations
| Role Type | Candidate Steps | Reminder Setup | Sync Criteria |
|---|---|---|---|
| Tech Role | Smart ScoreCard → CV → Screening Questions | 1 Email after 1 day | CV + Rating ≥ 3 |
| Marketing Role | Registration → LinkedIn → Cover Letter | 1 SMS after 2 days | LinkedIn Connected |
Smart ScoreCard
Uses AI to automatically transform job descriptions into structured, role-specific screening questions.
How It Works
Job Description Analysis
AI reads and understands your job posting requirements
Automatic Question Generation
Relevant screening questions are created based on role requirements
Scoring Logic
Each answer is weighted to calculate candidate fit scores
Configuration Modes
Automatic Mode
- Best for high-volume roles where speed and consistency are key.
- Great for organizations that trust the model's recommendations fully.
Hybrid Mode
Most Popular- AI suggests relevant questions based on job description.
- Recruiters can accept, edit, or add custom questions.
- Flexibility to adapt questions for niche or evolving roles.
Example
Job Description Extract:
"We're looking for a frontend developer with experience in React, TypeScript, and responsive design."
Automatically Generated Questions:
Do you have experience with React?
Have you worked with TypeScript?
Are you familiar with responsive web design?
Each "Yes" adds points toward the candidate's Smart ScoreCard rating, giving recruiters an instant overview of fit.